utm_medium for email, influencers and affiliates: which channel it lands in

Published by the UTM Builder team at Limner.

Use email for email and newsletters, affiliate for affiliates, sms for SMS and push for notifications. These are values the GA4 default channel group rules recognize. Influencers don’t have a channel of their own: what decides is the source and whether the post is paid.

The table

Situationutm_sourceutm_mediumGA4 channel
Email marketingtool nameemailEmail
NewsletternewsletteremailEmail
Affiliateaffiliate or network nameaffiliateAffiliates
SMStool namesmsSMS
App or browser pushtool namepushMobile Push Notifications
Influencer, organic postinstagramsocial or influencerOrganic Social
Influencer, boosted post or adinstagrampaid-socialPaid Social

What’s behind each row, according to the default channel group page:

The rules are case-insensitive, but the reports aren’t. Write everything in lowercase. And if you read the help in Portuguese, be careful: that version shows afiliados and notificação where the English version shows affiliate and notification. The guide on capitals, accents and spaces has the comparison.

Why newsletter and influencer end up in Unassigned

There’s no channel rule for the medium newsletter or for influencer. With either one, GA4 only finds a channel if the source matches some rule. If it doesn’t, the visit goes to Unassigned.

The last format is the most useful one for influencers. In the default group, the visit lands in the social channel. In a custom channel group, you can create an Influencers channel with the condition medium exactly matches influencer and separate that traffic from your own organic. The creator’s name goes in utm_content or utm_campaign. If the creator is paid on commission and you treat them as an affiliate, use affiliate with their name as the source.

Coupons and links measure different things. The UTM records who clicked; the coupon only shows up on the order. To match the two, give each creator a coupon and a link with the same name.

Automatic UTMs from your email tool

Some tools add UTMs on their own. In Mailchimp, the Google Analytics link tracking option is checked on each email. In automation flows, you can edit each email’s parameters under Modify UTM Parameters, and the help asks you not to leave any field blank. The single welcome email doesn’t accept this tracking. The title sent to Google Analytics combines the email title with the date.

Mailchimp’s help doesn’t list the default source and medium values. Whatever the tool, run two checks on a test send:

Official sources